Economic downturn and the ensuing need to innovate mean businesses must become increasingly tech savvy to survive
The report analyses emerging trends, operational threats and business opportunities across all business sectors. In light of the speed at which the economic downturn spread across the globe, the report highlights that transparency and traceability of economic activity are more important than ever in all organisations. This is both to rebuild customer trust and to meet the ever-increasing regulatory measures in the most cost effective and time efficient manner.
“Organisations in both the private and public sectors need to be transparent to rebuild consumer and public trust,” said Han van der Zee, Director of the Atos Consulting Trends Institute and editor in Chief of Look Out. “They need to make information more easily accessible and allow contribution of viewpoints via different channels including social networks and blogs. Perhaps more importantly, they need to demonstrate that they want to build genuine relationship with their customers by listening and acting on the information shared with them.”
Use of collaborative technologies such as social networks is one area where we are now seeing increased use of technology to drive innovation by aggregating, updating and sharing information on-line between global teams. Look Out highlights Proctor & Gamble, Fiat, and LEG as leaders in this area. They are using Crowd Sourcing applications to put their innovation challenges on the Web and to gain new insights on topics such as product design and technical issues.
“Our research shows that the vast majority of businesses are ineffective in exploiting the knowledge they already have. Wider and more effective use of collaborative technologies, such as Wikis, blogs and idea management platforms can help organisations to leverage existing information and expertise to innovate and build new business models. The companies that continue to thrive in the downturn through the adoption of new and innovative practices are gaining a significant competitive advantage,” said Dominque Rérat, Senior Vice President for Innovation and Business Development.
Despite the economic downturn, Look Out confirms that the environment continues to remain at the forefront of the corporate and public agenda. With sustainability and carbon emissions becoming an ever more important topic, companies that employ green technology and practices will help reduce energy usage and wastage, enable collaboration and generate new potential markets
The aging Baby Boom population is also having a significant impact on the workforce. As much of the workforce retires or moves to less demanding roles, Look Out points out that companies need to ensure their tacit knowledge is captured, whilst at the same time embracing Generation Y’s expectation for digital media.
Look Out has been compiled by the business consulting division of Atos Origin. The Atos Consulting team worked with experts across Atos Origin and Atos Worldline to analyse emerging trends and to develop a picture of market needs. It then ratified the findings with clients to verify what is realistic, what is not and what is an appropriate level of risk. The report is presented in an easy to interpret format that provides an at-a-glance summary of the opportunities and obstacles that businesses can expect to see in the short, medium and long-term.
To view the complete version of Look Out visit: www.lookout.atosconsulting.com.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are EUR 5,8 billion and it employs over 50,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Worldline and Atos Consulting.
About Atos Consulting
Atos Consulting, the global consulting practice of Atos Origin, is a leading provider of business, process and technology consulting services. With more than 2,500 staff globally, it focuses on delivering proven, pragmatic solutions to the telecom, manufacturing, financial services and public sectors.
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